Please send me your inquiry, purchase order or message and
I’ll get back to you as soon as possible.
FREQUENTLY ASKED QUESTIONS
Q: I’m buying a gift, can the artwork be changed?
A: All sales are final. Please make sure to take your time before making a purchase. How we perceive art is very personal, if you are planning to make a purchase for someone else, please consider letting your gifted one choose the piece of art he/she prefers and resonates with. If you want to make a purchase for a surprise gift, please consider buying a Gift Token. This will ensure a perfect artwork-owner match and your gifted one’s happiness!
Q: I already paid, when will I receive my artwork?
A: Thank you for your order! I´m so happy another artwork found its way home : ) Originals are shipped within 2-3 days. Prints are ordered, signed and shipped to the client, this process can take 2-3 weeks. I’ll let you know when your new artwork leaves the studio, together with the corresponding postal tracking number for you to follow the shipping process.
Q: I love the artwork but can’t decide if it’ll be the right one for my space, can you help me out?
A: Sure! I totally get it, as I am very selective of the artwork I have at home myself… Please contact me with your doubts or inquires and I’ll do my best to assist you! That might include the right wall orientation to place the artwork, assessment of other items or lightning on the room or even a sample for a scaled view over your own picture!
Q: Can I have priority of choice when you release new artwork?
A: Absolutely! I am so thankful for you appreciating and being interested in my artmaking… it truely means the world to me! When releasing original artworks or new products I will announce new releases on Instagram (follow @karennoack.art) and first offer new works and sales to my email list, make sure to subscribe!